Who we are
Vitric, also trading as Vitric Audio, is a trade name of Stain Web Development LLC, a limited liability company registered in Delaware, USA and registered to do business in Ohio. In these terms, "we", "us" and "Vitric" mean Stain Web Development LLC.
Stain Web Development LLC makes audio plugins and sells them on this site, vitricaudio.com. We are based in Cleveland, Ohio, USA, and the plugins are built alongside Studio 4, a working recording studio. You can reach us any time at support@vitricaudio.com.
What the site does
The site presents our plugins, issues free 3 day trial licenses, delivers purchased license keys by email, and runs the license portal where you manage machine activations using your license key. Requesting a trial requires email sign-in. The account dashboard shows licenses registered to your email in one place; signing in works by emailed link, and we never store a password.
Purchases run through Paddle
Our checkout is operated by Paddle.com as merchant of record. When you buy a plugin, the sale is between you and Paddle: Paddle processes your payment, collects and remits VAT or sales tax where required, and sends your receipt. We never see or store your card details. Paddle's own terms apply to the payment itself; ours apply to the software and this site.
Prices are shown at checkout in your local currency where Paddle supports it. Refunds are processed through Paddle under our refund policy.
Licenses and trials
Plugins are licensed, not sold. What you can do with a license, including lifetime machine bindings, offline activation for full licenses, and trial behavior, is spelled out in the EULA. In short: a license is personal to you, a trial is free and full function for 3 days. At expiry, processing locks until a purchased license or valid subscription is installed.
Fair use of the site
The trial and licensing endpoints are rate limited and meant for humans setting up their own machines. Do not script bulk trial requests, probe the licensing API, share license keys, or attempt to interfere with the service. We may revoke licenses obtained or used in violation of these terms or the EULA.
We send transactional email you asked for: license deliveries, trial licenses, and replies to support requests. If you join the waitlist we will email you about the products you signed up for, and every marketing email includes an unsubscribe link. Details are in the privacy policy.
Warranty and liability
The plugins and this site are provided as is. We work hard to keep both reliable, and the trial exists so you can confirm a plugin behaves in your sessions before paying. To the extent permitted by law, we are not liable for indirect or consequential damages, and our total liability for any claim is limited to what you paid us for the product involved. Nothing here limits rights that your local consumer law does not allow to be limited.
Changes and governing law
We may update these terms as the store evolves; the date at the top reflects the latest revision, and continued use of the site after a change means you accept it. These terms form an agreement between you and Stain Web Development LLC, and are governed by the laws of the State of Ohio, USA.